http://jobs.pearson.com/feeds/office-83713-jobs/ Custom RSS Feed for office-83713-jobs Sat, 25 May 2013 16:56:01 GMT en-us /sites/pearson/images/blank.jpg http://jobs.pearson.com/feeds/office-83713-jobs/ 720
Job ID: 2013-17893

# of Positions: 2
Posted Date: 5/21/2013
Job Location: US-NY-Malta
Position Type: Temporary Part Time
Category: Administrative/Clerical

Overview

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

Responsibilities

The General Clerk performs a variety of clerical duties in support of various departments. This an entry level position in a professional office setting.
- Performs semi-routine but varied clerical duties in accordance with standard procedures. This includes clerical duties such as photocopying, compiling records, filing, tabulating, posting information.
- Arranges data, makes standard computations, processes and codes documents, and maintaining records and files.
- Maintains records, prepares forms, verifies information and resolves routine problems.
- Assists with room set up and other logistics which may include lifting up to 20 lbs.
- Performs other duties as assigned.

Qualifications
- Basic computer skills
- Ability to learn and follow directions
- Ability to multi task and remain organized
- Dependability
- Office experience is preferred]]>Tue, 21 May 2013 00:00:00 GMThttp://jobs.pearson.com/job/Malta-General-Clerk-Job-NY-12020/2608984/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Malta-General-Clerk-Job-NY-12020/2608984/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2013-16829

# of Positions: 1
Posted Date: 4/30/2013
Job Location: US-MA-Boston
Position Type: Regular Full Time
Category: Project Management

Overview

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

Summary
The Director of Software Business Solutions is responsible for the roadmap management of the LT organization. This includes driving product strategy conversations while aligning those with on-going program roadmaps and technology roadmaps. This position plays a critical role in continuing to strengthen the internal client and engineering relationship and overall customer satisfaction. The successful candidate must possess and demonstrate strong leadership abilities across multiple levels of the organization.

Responsibilities

Roadmap Management
- Establish a consistent LT roadmap review and prioritization mechanism with a quarterly cadence.
- Engage key business, product, and technical stakeholders in driving this process.
- Prioritize projects based on ROI, customer value, resources consumed, risk, and stability impact.
- Align product portfolio roadmaps and technology portfolio roadmaps.
- Map approved roadmap items to technical subsystems/resources and track for delivery at a service level.
- Identify required trade-off decisions during roadmap planning, either related to budget or timelines and resource re-allocations.
- Drive workflow optimization across the many disciplines involved as and when possible.
- Continuously improve roadmap management disciplines and tools, in alignment with the Director Program management, Software, GTO and SL.

Communication & Collaboration
- Build strong, trust based relationships with key organization stakeholders, mainly within engineering and product.
- Engage with product on a regular basis to understand product strategies and user requirements of the solutions we are creating to ensure that the right products/solutions are delivered to market.
- Establish and implement holistic and effective communication strategy towards SW Dev and PMO leadership in close cooperation with the PMO office.
- Define templates that visualize roadmaps and allow for good understanding of conflicts and required trade-off decisions

Leadership
- Contribute as a key leader and member of the PMO Leadership team.
- Function as an evangelist of the Agile/SCRUM methodology across the organization.

Qualifications

Job Knowledge and Experience
- Preferred education experience:
o Technical/Engineering Bachelor’s degree or related degree
o MBA or business degree desired
- Industry Experience:
o 10+ years in engineering, technology industries, education industry
o 5+ years leading a team of Program or Project Managers
o Software as a service experience preferred.
o Experience with proven positive results managing large, complex, and diverse projects.
o Business, financial experience – managing business cases, delivering against ROI. Experience with multi-million dollar portfolio budgets.
o Knowledge of software development, agile development and SDLC methodologies
o Proven ability to effectively communicate and resolve issues with internal and external stakeholders at all levels
o Proven ability to build strong, trust based relationships with key organization stakeholders
- Ability to view a product strategy comprehensively in order to provide effective business solutions
- Analytical, financial, problem solving skills
- Hands-on, detail orientation
- Must be highly organized, meticulous and precise in working
- Strong customer facing skillsets (communication and listening)
- Strong decision making skills
- Drives change and challenges status quo
- Travel Requirement 25% (a week a month)

Physical demands and work environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is located within an office environment and consists of many hours sitting at a computer in an office setting.

#LI-LL]]>Tue, 30 Apr 2013 00:00:00 GMThttp://jobs.pearson.com/job/Boston-Director-of-Software-Business-Solutions-Job-MA-02108/2574177/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Boston-Director-of-Software-Business-Solutions-Job-MA-02108/2574177/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2012-13878

# of Positions: 1
Posted Date: 11/13/2012
Job Location: US-WI-Eau Claire
Position Type: Regular Part Time
Category: Testing Center

Overview

Pearson VUE is seeking a Licensed Cosmetology Evaluator for our Eau Claire WI testing location.

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

Responsibilities

Security
-Maintain a secure testing environment and facility
-Maintain security of exam content and materials in accordance with Pearson VUE policies, procedures and guidelines
-Adhere to Pearson VUE Security Best Practices

Customer Service
-Respond to candidate questions regarding exam evaluation
-Display professional and friendly demeanor at all times
-Listen and address questions and concerns in appropriate manner
-Provide high quality customer service

Exam Administration and General Operations
-Comply with all exam procedures
-Maintain a good working knowledge of Pearson VUE policies, procedures and guidelines
-Maintain a pleasant, clean, professional testing facility which includes light cleaning
-Record and report all problems or discrepancies in a timely and efficient manner to the Test Center Manager or Mgr, Test Evaluation

Qualifications

-Minimum of 2+ years experience as a Licensed Cosmetologist

-Must have a current Instructor's License in the state of Wisconsin

-Must not have any prior disciplinary action issued

-Not currently working in a beauty school as an Instructor

-Tests are administered quarterly; usually on a Friday

This position pays $21.00 per hour.

-One year plus of customer service experience preferred
-Experience working in a testing environment preferred but not required
-Familiarity with Microsoft Office and Windows applications required
-High School diploma or equivalent required, some college preferred
-Excellent customer service skills
-Strong written and verbal communication skills
-Ability to work independently with minimal supervision
-Effective time management skills
-Strong attention to detail
-Problem solving skills
-Ability to operate a computer, fax, and other office equipment, as well as communicate via e-mail and telephone]]>Fri, 26 Apr 2013 03:00:00 GMThttp://jobs.pearson.com/job/Eau-Claire-Test-Evaluator-Licensed-Cosmetologist-Eau-Claire-WI-Job-WI-54701/2273811/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Eau-Claire-Test-Evaluator-Licensed-Cosmetologist-Eau-Claire-WI-Job-WI-54701/2273811/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2013-15455

# of Positions: 3
Posted Date: 2/1/2013
Job Location: US-MA-Hadley
Position Type: Temporary Part Time
Category: Customer Service

Overview

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

Responsibilities

This is a short-term, temporary position in our Hadley, MA Office that runs for 3 months.

The Customer Service Representative (CSR) takes inbound calls from examinees and other callers regarding teacher certification programs. The CSR maintains customer satisfaction by providing world-class customer service while projecting a positive, courteous attitude and understanding and satisfying customer needs in an effective, efficient, timely manner. The CSR interacts with customers and internal stakeholders to provide and process information in response to inquires, concerns and requests about products and services. A professional attitude must be maintained at all times. The CSR reports to a Customer Service Coordinator.
- Projects an attitude of service, empathy, and patience to all customers under all circumstances and ensures caller understands and has complete information.
- Listens carefully and attentively to identify & understand concerns and anticipates caller needs.
- Promptly and accurately addresses caller’s inquiries using various administrative systems.
- Utilizes various resources (computer systems, published materials, websites) to assess the situation to determine an appropriate course of action.
- Listens to customers’ and internal stakeholders’ needs and is proactive in delivering 100% satisfaction.
- Maintains quality service by following policies and procedures.
- Uses computerized systems for tracking calls, information gathering and troubleshooting.
- Works assigned shift within 8:00 a.m. - 6:00 p.m. Monday through Friday hours of operation. Shifts may also be assigned on Saturdays when test administrations are being held. Assigned shift can/will change to meet business needs.
- Assumes other duties, as needed.

Qualifications
- Preferred candidates will have at least six months experience in a call center or customer service role.
- Must have excellent motivational, listening, and problem solving skills.
- Excellent oral and written communication skills. Spanish language skills are a plus, but not required.
- Demonstrates attention to detail and accuracy.
- Ability to work in a fast-paced, high-volume call center.
- Proficient with Microsoft Office suite.
- Experience with call tracking software is a plus.
- Bachelor's deree preferred.]]>Mon, 29 Apr 2013 03:00:00 GMThttp://jobs.pearson.com/job/Hadley-Assoc-Customer-Service-Representative-Job-MA-01035/2408608/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Hadley-Assoc-Customer-Service-Representative-Job-MA-01035/2408608/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2013-16011

# of Positions: 1
Posted Date: 2/28/2013
Job Location: US-MS-Horn Lake
Position Type: Regular Part Time
Category: Testing Center

Overview

Pearson VUE is seeking a Part Time Licensed Cosmetologist for our Senatobia MS testing location.

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

Responsibilities

Security
-Maintain a secure testing environment and facility
-Maintain security of exam content and materials in accordance with Pearson VUE policies, procedures and guidelines
-Adhere to Pearson VUE Security Best Practices

Customer Service
-Respond to candidate questions regarding exam evaluation
-Display professional and friendly demeanor at all times
-Listen and address questions and concerns in appropriate manner
-Provide high quality customer service

Exam Administration and General Operations
-Comply with all exam procedures
-Maintain a good working knowledge of Pearson VUE policies, procedures and guidelines
-Maintain a pleasant, clean, professional testing facility which includes light cleaning
-Record and report all problems or discrepancies in a timely and efficient manner to the Test Center Manager or Mgr, Test Evaluation

Qualifications

-Minimum of 2+ years experience as a Licensed Cosmetologist

-Must have a current Instructor's License in the state of Mississippi

-Must not have any prior disciplinary action issued

-Tests are administered on the 2nd and 4th Saturday of every month

This position pays $15 per hour.

-One year plus of customer service experience preferred
-Experience working in a testing environment preferred but not required
-Familiarity with Microsoft Office and Windows applications required
-High School diploma or equivalent required, some college preferred
-Excellent customer service skills
-Strong written and verbal communication skills
-Ability to work independently with minimal supervision
-Effective time management skills
-Strong attention to detail
-Problem solving skills
-Ability to operate a computer, fax, and other office equipment, as well as communicate via e-mail and telephone]]>Sun, 28 Apr 2013 03:00:00 GMThttp://jobs.pearson.com/job/Horn-Lake-Test-Evaluator-Licensed-Cosmetologist-Senatobia-MS-Job-MS-38637/2456418/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Horn-Lake-Test-Evaluator-Licensed-Cosmetologist-Senatobia-MS-Job-MS-38637/2456418/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2013-16588

# of Positions: 1
Posted Date: 4/8/2013
Job Location: US-MULTIPLE CITIES
Position Type: Regular Full Time
Category: Engineering

Overview

We have an exciting opportunity to join Pearson as a Business Process Engineer. Pearson is the industry leader in educational publishing for the PK–12 market. This position will utilize Lean, Six Sigma, and business analysis methodologies and work with key business and functional area leaders to assess, develop, and implement high impact process and workflow improvements. This position will reside in either the Glenview, IL or the Iowa City, IA offices.

Applicants can submit a resume and cover letter with salary requirements via online application process or via www.pearsoned.com/careers. Please note that you will only be contacted if selected for an interview.

Pearson Education is an Equal Opportunity Employer M/F/V/D, and a member of E-Verify.

Responsibilities

Project support & event facilitation
- Support quality & continuous improvement activities throughout the businesses
- Lead and/or support individual projects from inception through conclusion
- Facilitate group events in a variety of transactional and operational settings

Measurements development
- Utilize process and quality improvement tools to refine critical processes
- Establish process & tools for data collection transactions at task level for units, time, & defects
- Develop metrics to demonstrate project impact, process performance, & quantify improvements

Change Agent development
- Act as a change agent within the business to affect a culture of continuous improvement
- Modify and further develop quality & continuous improvement training materials

Qualifications
- Undergraduate or graduate degree in business management, engineering, or information systems preferred; equivalent work experience will be considered
- Professional certifications, including Lean; Six Sigma; business analysis; and project management preferred
- 2+ years of work experience in a business setting is required, preferably in the publishing or education fields
- Verifiable experience utilizing multiple process improvement methodologies, preferably in areas of product management and product development
- Verifiable experience facilitating cross-functional groups and project teams of various size and composition
- Demonstrated ability to deliver sustainable benefits to the business
- Skilled at gathering, organizing, translating, and analyzing data
- Exceptional communication and interpersonal skills
- Understanding of ISO/QMS principles and requirements and root cause analysis techniques
- PC or MAC proficient with Microsoft Office suite including Access, Project, Visio and SharePoint]]>Tue, 07 May 2013 02:59:00 GMThttp://jobs.pearson.com/job/Business-Process-Engineer-Job/2534925/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Business-Process-Engineer-Job/2534925/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2013-16904

# of Positions: 1
Posted Date: 4/19/2013
Job Location: US-NC-Raleigh
Position Type: Regular Part Time
Category: Testing Center

Overview

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

Pearson VUE (www.pearsonvue.com) is the global leader in electronic testing for regulatory and certification boards, providing a full suite of services from test development to test delivery to data management. Pearson VUE offers exams through the world's largest network of test centers in 162 countries, providing testing services for information technology, academic, government and professional clients.

The Company's innovative technology offers the highest levels of security and program control, while its commitment to service provides clients and individual test takers with an unmatched testing experience.

Responsibilities

Pearson VUE is seeking a part-time Test Administrator for our Raleigh, NC location.

SCHEDULE REQUIREMENTS:
Our ideal candidate demonstrates flexibility and teamwork.
- Ability to work 15-20 hours per week with an expectation to work more hours as needed.
- Employees must be available to work various shifts between the hours of 7:15am -10pm as scheduled, any day Monday through Saturday, about 2 Saturdays per month.
- Schedules are available at least 2 weeks in advance.

- Starting Pay $10.50/hr

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment.
- Understands and complies with all testing procedures.
- Checks in examinees, verifies identification, and explains the exam process.
- Monitors examinees while testing.
- Maintains a secure testing environment.
- Communicates with internal departments to investigate and fix technical issues.
- Strictly adheres to company policies using careful judgment.
- Light housekeeping duties such as vacuuming, sanitizing keyboards, office trash, etc.
- Other duties as assigned.

Qualifications
- Minimum of 1 year customer service experience required.
- Strong communication skills are a must.
- Must be flexible in work hours and days.
- Ability to lift up to 20 lbs on occasion.
- Must be comfortable in a quiet testing environment.
- Beginner to Intermediate experience in Microsoft Office (Word, Excel and Outlook).
- High school diploma or equivalent.

CB1]]>Sat, 18 May 2013 05:31:00 GMThttp://jobs.pearson.com/job/Raleigh-Test-Administrator-Job-NC-27601/2556514/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Raleigh-Test-Administrator-Job-NC-27601/2556514/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2013-17199

# of Positions: 1
Posted Date: 4/24/2013
Job Location: US-MA-Framingham
Position Type: Regular Part Time
Category: Testing Center

Overview

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

Responsibilities

Pearson VUE is seeking a Part Time Licensed Cosmetologist for our Framingham MA testing location.

Security
-Maintain a secure testing environment and facility
-Maintain security of exam content and materials in accordance with Pearson VUE policies, procedures and guidelines
-Adhere to Pearson VUE Security Best Practices

Customer Service
-Respond to candidate questions regarding exam evaluation
-Display professional and friendly demeanor at all times
-Listen and address questions and concerns in appropriate manner
-Provide high quality customer service

Exam Administration and General Operations
-Comply with all exam procedures
-Maintain a good working knowledge of Pearson VUE policies, procedures and guidelines
-Maintain a pleasant, clean, professional testing facility which includes light cleaning
-Record and report all problems or discrepancies in a timely and efficient manner to the Test Center Manager or Mgr, Test Evaluation

Qualifications

-Minimum of 2+ years experience as a Licensed Cosmetology

-Must have a current Instructor's License in the state of Massachusetts

-Must not have any prior disciplinary action issued

-Not currently working in a beauty school as an Instructor

-Must be able to work 2-3 Saturdays per month.

The pay for this position is $17.87 per hour

-One year plus of customer service experience preferred
-Experience working in a testing environment preferred but not required
-Familiarity with Microsoft Office and Windows applications required
-High School diploma or equivalent required, some college preferred
-Excellent customer service skills
-Strong written and verbal communication skills
-Ability to work independently with minimal supervision
-Effective time management skills
-Strong attention to detail
-Problem solving skills
-Ability to operate a computer, fax, and other office equipment, as well as communicate via e-mail and telephone]]>Thu, 25 Apr 2013 00:00:00 GMThttp://jobs.pearson.com/job/Framingham-Test-Evaluator-Licensed-Cosmetologist-Framingham-MA-Job-MA-01701/2566344/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Framingham-Test-Evaluator-Licensed-Cosmetologist-Framingham-MA-Job-MA-01701/2566344/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2013-17198

# of Positions: 1
Posted Date: 4/24/2013
Job Location: US-MA-West Springfield
Position Type: Regular Part Time
Category: Testing Center

Overview

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

Responsibilities

Pearson VUE is seeking a Part Time Licensed Cosmetologist for our W. Springfield MA testing location.

Security
-Maintain a secure testing environment and facility
-Maintain security of exam content and materials in accordance with Pearson VUE policies, procedures and guidelines
-Adhere to Pearson VUE Security Best Practices

Customer Service
-Respond to candidate questions regarding exam evaluation
-Display professional and friendly demeanor at all times
-Listen and address questions and concerns in appropriate manner
-Provide high quality customer service

Exam Administration and General Operations
-Comply with all exam procedures
-Maintain a good working knowledge of Pearson VUE policies, procedures and guidelines
-Maintain a pleasant, clean, professional testing facility which includes light cleaning
-Record and report all problems or discrepancies in a timely and efficient manner to the Test Center Manager or Mgr, Test Evaluation

Qualifications

-Minimum of 2+ years experience as a Licensed Cosmetologist

-Must have a current Instructor's License in the state of Massachusetts

-Must not have any prior disciplinary action issued

-Not currently working in a beauty school as an Instructor

-Must be able to work 2-3 Saturdays per month.

This position pays $17.87 per hour.

-One year plus of customer service experience preferred
-Experience working in a testing environment preferred but not required
-Familiarity with Microsoft Office and Windows applications required
-High School diploma or equivalent required, some college preferred
-Excellent customer service skills
-Strong written and verbal communication skills
-Ability to work independently with minimal supervision
-Effective time management skills
-Strong attention to detail
-Problem solving skills
-Ability to operate a computer, fax, and other office equipment, as well as communicate via e-mail and telephone]]>Thu, 25 Apr 2013 00:00:00 GMThttp://jobs.pearson.com/job/West-Springfield-Test-Evaluator-Licensed-Cosmetologist-W_-Springfield-MA-Job-MA-01089/2566346/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/West-Springfield-Test-Evaluator-Licensed-Cosmetologist-W_-Springfield-MA-Job-MA-01089/2566346/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2013-17196

# of Positions: 1
Posted Date: 4/24/2013
Job Location: US-MA-West Springfield
Position Type: Regular Part Time
Category: Testing Center

Overview

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

Responsibilities

Security
-Maintain a secure testing environment and facility
-Maintain security of exam content and materials in accordance with Pearson VUE policies, procedures and guidelines
-Adhere to Pearson VUE Security Best Practices

Customer Service
-Respond to candidate questions regarding exam evaluation
-Display professional and friendly demeanor at all times
-Listen and address questions and concerns in appropriate manner
-Provide high quality customer service

Exam Administration and General Operations
-Comply with all exam procedures
-Maintain a good working knowledge of Pearson VUE policies, procedures and guidelines
-Maintain a pleasant, clean, professional testing facility which includes light cleaning
-Record and report all problems or discrepancies in a timely and efficient manner to the Test Center Manager or Mgr, Test Evaluation

Qualifications

-Minimum of 2+ years experience as a Licensed Aesthetician
-Must have a current Instructor's License in the state of Massachusetts

-Must not have any prior disciplinary action issued

-Not currently working in a beauty school as an Instructor

-Must be able to work 2-3 Saturdays per month.

This position pays $17.87 per hour.

-One year plus of customer service experience preferred
-Experience working in a testing environment preferred but not required
-Familiarity with Microsoft Office and Windows applications required
-High School diploma or equivalent required, some college preferred
-Excellent customer service skills
-Strong written and verbal communication skills
-Ability to work independently with minimal supervision
-Effective time management skills
-Strong attention to detail
-Problem solving skills
-Ability to operate a computer, fax, and other office equipment, as well as communicate via e-mail and telephone]]>Thu, 25 Apr 2013 00:00:00 GMThttp://jobs.pearson.com/job/West-Springfield-Test-Evaluator-Licensed-Aesthetician-W_-Springfield-MA-Job-MA-01089/2566347/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/West-Springfield-Test-Evaluator-Licensed-Aesthetician-W_-Springfield-MA-Job-MA-01089/2566347/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2013-17043

# of Positions: 1
Posted Date: 4/24/2013
Job Location: US-WI-Wausau
Position Type: Regular Part Time
Category: Testing Center

Overview

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

Responsibilities

Security
-Maintain a secure testing environment and facility
-Maintain security of exam content and materials in accordance with Pearson VUE policies, procedures and guidelines
-Adhere to Pearson VUE Security Best Practices

Customer Service
-Respond to candidate questions regarding exam evaluation
-Display professional and friendly demeanor at all times
-Listen and address questions and concerns in appropriate manner
-Provide high quality customer service

Exam Administration and General Operations
-Comply with all exam procedures
-Maintain a good working knowledge of Pearson VUE policies, procedures and guidelines
-Maintain a pleasant, clean, professional testing facility which includes light cleaning
-Record and report all problems or discrepancies in a timely and efficient manner to the Test Center Manager or Mgr, Test Evaluation

Qualifications

-Minimum of 2+ years experience as a Licensed Cosmetologist

-Must have a current Cosmetology License in the state of Wisconsin

-Must not have any prior disciplinary action issued

-Tests are administered on the 2nd and 4th Monday of every month

This position pays $21 per hour.

-One year plus of customer service experience preferred
-Experience working in a testing environment preferred but not required
-Familiarity with Microsoft Office and Windows applications required
-High School diploma or equivalent required, some college preferred
-Excellent customer service skills
-Strong written and verbal communication skills
-Ability to work independently with minimal supervision
-Effective time management skills
-Strong attention to detail
-Problem solving skills
-Ability to operate a computer, fax, and other office equipment, as well as communicate via e-mail and telephone]]>Thu, 25 Apr 2013 00:00:00 GMThttp://jobs.pearson.com/job/Wausau-Test-Evaluator-Licensed-Cosmetologist-Wausau-WI-Job-WI-54401/2566350/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Wausau-Test-Evaluator-Licensed-Cosmetologist-Wausau-WI-Job-WI-54401/2566350/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2013-17044

# of Positions: 1
Posted Date: 5/2/2013
Job Location: US-CO-Aurora
Position Type: Regular Part Time
Category: Testing Center

Overview

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

Responsibilities

Security
-Maintain a secure testing environment and facility
-Maintain security of exam content and materials in accordance with Pearson VUE policies, procedures and guidelines
-Adhere to Pearson VUE Security Best Practices

Customer Service
-Respond to candidate questions regarding exam evaluation
-Display professional and friendly demeanor at all times
-Listen and address questions and concerns in appropriate manner
-Provide high quality customer service

Exam Administration and General Operations
-Comply with all exam procedures
-Maintain a good working knowledge of Pearson VUE policies, procedures and guidelines
-Maintain a pleasant, clean, professional testing facility which includes light cleaning
-Record and report all problems or discrepancies in a timely and efficient manner to the Test Center Manager or Mgr, Test Evaluation

Qualifications

-Minimum of 2+ years experience as a Licensed Barber

-Must have a current Instructor's License in the state of Colorado

-Must not have any prior disciplinary action issued

-Tests are administered weekly on Mondays and Tuesdays.

This position pays $25 per hour.

-One year plus of customer service experience preferred
-Experience working in a testing environment preferred but not required
-Familiarity with Microsoft Office and Windows applications required
-High School diploma or equivalent required, some college preferred
-Excellent customer service skills
-Strong written and verbal communication skills
-Ability to work independently with minimal supervision
-Effective time management skills
-Strong attention to detail
-Problem solving skills
-Ability to operate a computer, fax, and other office equipment, as well as communicate via e-mail and telephone]]>Thu, 02 May 2013 00:00:00 GMThttp://jobs.pearson.com/job/Aurora-Test-Evaluator-Licensed-Barber-Job-CO-80010/2578651/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Aurora-Test-Evaluator-Licensed-Barber-Job-CO-80010/2578651/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2013-17341

# of Positions: 4
Posted Date: 5/3/2013
Job Location: US-CA-Sacramento
Position Type: Temporary Part Time
Category: Customer Service

Overview

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

Responsibilities

This is a Part Time position located in our Sacramento, CA office.

The Customer Service Representative (CSR) takes inbound calls from examinees and other callers regarding teacher certification programs. The CSR maintains customer satisfaction by providing world-class customer service while projecting a positive, courteous attitude and understanding and satisfying customer needs in an effective, efficient, timely manner. The CSR interacts with customers and internal stakeholders to provide and process information in response to inquires, concerns and requests about products and services. A professional attitude must be maintained at all times. The CSR reports to a Customer Service Manager.
- Projects an attitude of service, empathy, and patience to all customers under all circumstances and ensures caller understands and has complete information.
- Listens carefully and attentively to identify & understand concerns and anticipates callers’ needs.
- Promptly and accurately addresses caller’s inquiries using various administrative systems.
- Utilizes various resources (computer systems, published materials, websites) to assess the situation to determine an appropriate course of action.
- Listens to customers’ and internal stakeholders’ needs and is proactive in delivering 100% satisfaction.
- Maintains quality service by following policies and procedures.
- Uses computerized systems for tracking calls, information gathering, timekeeping and troubleshooting.
- Works assigned shift within 9:00 a.m. - 6:00 p.m. Monday through Friday hours of operation. Shifts may also be assigned on Saturdays when test administrations are being held. Assigned shift can/will change to meet business needs.
- Assumes other duties, as needed.

Qualifications
- Preferred candidates will have at least six months experience in a call center or customer service role.
- Excellent motivational, listening, and problem solving skills.
- Excellent oral and written communication skills. Spanish language skills are a plus, but not required.
- Demonstrates attention to detail and accuracy.
- Proficient with Microsoft Office suite.
- Experience with call tracking software is a plus.
- Candidates must be flexible and willing to work assigned shifts.]]>Fri, 03 May 2013 00:00:00 GMThttp://jobs.pearson.com/job/Sacramento-Customer-Service-Representative-Job-CA-94203/2580336/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Sacramento-Customer-Service-Representative-Job-CA-94203/2580336/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2013-17734

# of Positions: 1
Posted Date: 5/17/2013
Job Location: AS-Pago Pago
Position Type: Regular Part Time
Category: Testing Center

Overview

Pearson VUE (www.pearsonvue.com) is the global leader in electronic testing for regulatory and certification boards, providing a full suite of services from test development to test delivery to data management. Pearson VUE offers exams through the world's largest network of test centers in 175 countries, providing testing services for information technology, academic, government and professional clients.

The Company's innovative technology offers the highest levels of security and program control, while its commitment to service provides clients and individual test takers with an unmatched testing experience. Our focus on employees has fueled sustained growth even in a down economy and has earned Pearson recognition from the Minneapolis Star Tribune as a “Top Workplace” numerous times in recent years.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses including Penguin and the Financial Times (FT). Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

Responsibilities

Pearson VUE is seeking a part-time Test Administrator for our Pago. Pago, AS location.

SCHEDULE REQUIREMENTS:
Our ideal candidate demonstrates flexibility and teamwork.
This is strictly a part-time position and will remain as such.
- Ability to work 8- hours per week with an expectation to work more hours as needed.
- Employees must be available to work every other Friday 8 hours

- Starting Pay $10.50hr.

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment.
- Understands and complies with all testing procedures.
- Checks in examinees, verifies identification, and explains the exam process.
- Monitors examinees while testing.
- Maintains a secure testing environment.
- Communicates with internal departments to investigate and fix technical issues.
- Strictly adheres to company policies using careful judgment.
- Light housekeeping duties such as vacuuming, sanitizing keyboards, office trash, etc.
- Other duties as assigned.

Qualifications
- Minimum of 1 year customer service experience required.
- Strong communication skills are a must.
- Must be flexible in work hours and days.
- Ability to lift up to 20 lbs on occasion.
- Must be comfortable in a quiet testing environment.
- Beginner to Intermediate experience in Microsoft Office (Word, Excel and Outlook).
- High school diploma or equivalent.]]>Fri, 17 May 2013 00:00:00 GMThttp://jobs.pearson.com/job/Pago-Pago-Test-Administrator-Job/2603750/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Pago-Pago-Test-Administrator-Job/2603750/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2013-17757

# of Positions: 1
Posted Date: 5/20/2013
Job Location: US-AZ-Phoenix
Position Type: Regular Part Time
Category: Testing Center

Overview

Pearson VUE (www.pearsonvue.com) is the global leader in electronic testing for regulatory and certification boards, providing a full suite of services from test development to test delivery to data management. Pearson VUE offers exams through the world's largest network of test centers in 175 countries, providing testing services for information technology, academic, government and professional clients.

The Company's innovative technology offers the highest levels of security and program control, while its commitment to service provides clients and individual test takers with an unmatched testing experience. Our focus on employees has fueled sustained growth even in a down economy and has earned Pearson recognition from the Minneapolis Star Tribune as a “Top Workplace” numerous times in recent years.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses including Penguin and the Financial Times (FT). Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

Responsibilities

Pearson VUE is seeking a Part-time Test Administrator for our Phoenix, AZ location.

SCHEDULE REQUIREMENTS:
Our ideal candidate demonstrates flexibility and teamwork.
- This is strictly a part-time position and will remain as such.
- Ability to work 8-15 hours per week with an expectation to work more hours as needed.
- Employees must be available to work various shifts between the hours of 7:15AM -10:00PM various shifts as scheduled, any day Monday through Friday.
- Saturday hours are 7:15AM -10:00PM about 3 to 4 Saturdays per month.
- Schedules are available at least 2 weeks in advance.

- Starting Pay $10.50/hr.

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment.
- Understands and complies with all testing procedures.
- Checks in examinees, verifies identification, and explains the exam process.
- Monitors examinees while testing.
- Maintains a secure testing environment.
- Communicates with internal departments to investigate and fix technical issues.
- Strictly adheres to company policies using careful judgment.
- Light housekeeping duties such as vacuuming, sanitizing keyboards, office trash, etc.
- Other duties as assigned.

Qualifications
- Minimum of 1 year customer service experience required.
- Strong communication skills are a must.
- Must be flexible in work hours and days.
- Ability to lift up to 20 lbs on occasion.
- Must be comfortable in a quiet testing environment.
- Beginner to Intermediate experience in Microsoft Office (Word, Excel and Outlook).
- High school diploma or equivalent.]]>Mon, 20 May 2013 00:00:00 GMThttp://jobs.pearson.com/job/Phoenix-Test-Administrator-Job-AZ-85001/2606634/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Phoenix-Test-Administrator-Job-AZ-85001/2606634/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2012-11698

# of Positions: 3
Posted Date: 5/6/2013
Job Location: US-MA-Boston
Position Type: Regular Full Time
Category: Sales

Overview

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity Employer M/F/V/D, and a member of E-Verify.

Responsibilities

We have a highly coveted Inside Sales Representative position available. This position will be based out of our corporate office in Boston with occasional travel required.

Our Inside Sales team is responsible for the sale of technology solutions, textbooks, and other learning aids to professors and academic bookstores in a territory comprised of 2 and 4 year colleges and universities. In addition, they also communicate closely with our marketing and editorial teams to develop new projects for publishing in national and local markets as well as driving sales of all existing products while maintaining relationships with faculty members, Deans and administration, and college bookstore personnel.

Successful candidates for the position should demonstrate the following:
- Academic Excellence: strong academic performance and a 4-year degree preferred
- High Achievement: recognition for excelling in a college and work environment
- Sales Experience or Aptitude: enthusiasm for the process of investigating, creating and fulfilling customers' needs
- Motivation: the drive to achieve beyond what is expected
- Interest in Publishing and Communication: experience or curiosity about the development of traditional and technology based intellectual property

Compensation and Benefits:
- Extremely competitive starting base salary based on experience
- Aggressive bonus structure based on performance (no cap on bonus!)
- Comprehensive health, dental and vision insurance
- Generous paid vacation, holiday, personal and sick time
- 401(k) plan with a company match
- Employee stock purchase plan
- Tuition reimbursement
- Discounted gym membership
- Flexible spending accounts
- The opportunity to develop your career with the industry leader, advancing into sales management, marketing management or editorial

Qualifications

Preferred Qualifications:
- Degree from a 4-year college with proven academic success
- Strong ability to develop rapport, overcome objections and persuade
- Superior verbal, written and phone-based communication skills
- Self-starter who works independently and productively with a positive attitude
- Confident communicator with a great phone personality and active listening skills
- Highly organized, detail-oriented, persistent and able to prioritize multiple tasks
- Experience presenting software over the phone via technology such as WebEx or Clearslide
- Successful sales experience or publishing experience a plus.

If you're passionate about education, competitive and have a strong desire for achievement, then you might find a career in College Publishing to be a perfect fit. If you're interested in changing the way the world learns, then we'd like to meet you.

Please feel free to visit us at: www.pearson.com, www.pearsoned.com and www.pearsonhighered.com.]]>Mon, 20 May 2013 02:59:00 GMThttp://jobs.pearson.com/job/Boston-Sales-Representative-%28Hardside%29-Boston%2C-MA-Job-MA-02108/1998813/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Boston-Sales-Representative-%28Hardside%29-Boston%2C-MA-Job-MA-02108/1998813/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2013-17434

# of Positions: 2
Posted Date: 5/6/2013
Job Location: US-MA-Boston
Position Type: Regular Full Time
Category: Sales

Overview

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity Employer M/F/V/D, and a member of E-Verify.

Responsibilities

We have a highly coveted Inside Sales Representative position available. This position will be based out of our corporate office in Boston with occasional travel required.

Our Inside Sales team is responsible for the sale of technology solutions, textbooks, and other learning aids to professors and academic bookstores in a territory comprised of 2 and 4 year colleges and universities. In addition, they also communicate closely with our marketing and editorial teams to develop new projects for publishing in national and local markets as well as driving sales of all existing products while maintaining relationships with faculty members, Deans and administration, and college bookstore personnel.

Successful candidates for the position should demonstrate the following:
- Academic Excellence: strong academic performance and a 4-year degree preferred
- High Achievement: recognition for excelling in a college and work environment
- Sales Experience or Aptitude: enthusiasm for the process of investigating, creating and fulfilling customers' needs
- Motivation: the drive to achieve beyond what is expected
- Interest in Publishing and Communication: experience or curiosity about the development of traditional and technology based intellectual property

Compensation and Benefits:
- Extremely competitive starting base salary based on experience
- Aggressive bonus structure based on performance (no cap on bonus!)
- Comprehensive health, dental and vision insurance
- Generous paid vacation, holiday, personal and sick time
- 401(k) plan with a company match
- Employee stock purchase plan
- Tuition reimbursement
- Discounted gym membership
- Flexible spending accounts
- The opportunity to develop your career with the industry leader, advancing into sales management, marketing management or editorial

Qualifications

Preferred Qualifications:
- Degree from a 4-year college with proven academic success
- Strong ability to develop rapport, overcome objections and persuade
- Superior verbal, written and phone-based communication skills
- Self-starter who works independently and productively with a positive attitude
- Confident communicator with a great phone personality and active listening skills
- Highly organized, detail-oriented, persistent and able to prioritize multiple tasks
- Experience presenting software over the phone via technology such as WebEx or Clearslide
- Successful sales experience or publishing experience a plus.

If you're passionate about education, competitive and have a strong desire for achievement, then you might find a career in College Publishing to be a perfect fit. If you're interested in changing the way the world learns, then we'd like to meet you.

Please feel free to visit us at: www.pearson.com, www.pearsoned.com and www.pearsonhighered.com.]]>Mon, 06 May 2013 00:00:00 GMThttp://jobs.pearson.com/job/Boston-Sales-Representative-%28M&S%29-Based-in-our-Boston-office-Job-MA-02108/2582776/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Boston-Sales-Representative-%28M&S%29-Based-in-our-Boston-office-Job-MA-02108/2582776/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Req Number: 3416BR
Position Title: Summer Intern
Contract Type: Internship
Position Type: Full Time
Place of Work: Hong Kong
Country: Hong Kong
Business Unit: Pearson Education Asia
Business Unit: Information

Pearson is the world’s leading learning company. Our education business combines 150 years of experience in publishing with the latest learning technology and online support.

We work in more than 70 countries. Courses are available as books, online and through multilingual packages, helping people learn whatever, wherever and however they choose.

In Hong Kong and Macau, with Longman, Prentice Hall, and many others brands, Pearson is the leader in all education sectors, ranging from pre-school, primary, secondary and higher education through to adult learning.

We are looking for suitable candidates to fill the following positions in our department:


Position Description Responsibilities:
-Assist in daily operation
-Filing of personnel documents
-Assist in employee relationship events
-Assist in the recruitment and termination process preparation


Candidate Profile Requirements:
- Year 2 or above undergraduate
- Pleasant, self-motivated, well-organized and details-oriented
- Good communication and interpersonal skills
- Proficiency in MS Office PC skills such as PowerPoint, Excel and Word]]>Thu, 23 May 2013 03:00:00 GMThttp://jobs.pearson.com/job/Hong-Kong-Summer-Intern-Job/2563930/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Hong-Kong-Summer-Intern-Job/2563930/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2013-16158

# of Positions: 1
Posted Date: 3/7/2013
Job Location: US-NY-New York
Position Type: Regular Full Time
Category: Information Technology

Overview

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Why Pearson Technology?

Today Pearson is a technology company as much as we are a newspaper or book publishing company and technology is also the operational backbone of the organization.

Pearson Technology provides the infrastructure, tools and services that enable our businesses to function, that connect us with the outside world, and that are fuelling our future growth.

This is an exciting time. Technology is vital to Pearson’s strategy and that growth: to become more global, more digital, more service-led, more personalized and more open and closely connected with the people who use what we make.

Pearson is becoming a smarter, quicker and more flexible business, and innovation in technology will underpin our reputation as the world’s leading learning company.

New digital products and services give us access to new, bigger and faster growing markets and ultimately help people of all ages to make progress in their lives through learning. This is after all what we're all about.

About the Role...

The Chief Information Security Officer (CISO) is responsible for establishing and maintaining a corporate-wide global information risk management program to ensure information assets are adequately protected. The CISO is responsible for identifying, evaluating, protecting against and reporting on information security risks in a manner that meets compliance and regulatory requirements, and aligns with and supports the risk posture of the enterprise. This position requires a visionary leader with strong skills in business management and a detailed working knowledge of information security technologies. The CISO will proactively work with business units to implement practices that meet defined policies and standards for information security. He/she will also oversee a variety of IT-related risk management activities.

This position serves as the process owner of all ongoing activities related to the availability, integrity and confidentiality of customers, business partners, employees and business information in compliance with the organization’s information security policies. The successful candidate must be highly knowledgeable about the business environment and must ensure that information systems are maintained in a fully functional, secure mode.

The ideal candidate is a thought leader, a consensus builder, and an integrator of people, process and technology. This role is ultimately a business leader and should have a track record of competency in the field of information security with direct experience in a significant leadership role.

Responsibilities
- Develop, implement and monitor a strategic, comprehensive enterprise information security and risk management program to ensure the integrity, confidentiality and availability of information owned, controlled or processed by the organization.
- Draft and propose company-wide information security strategy and action plans based on risk assessment and gap analysis.
- Develop, publish, and maintain comprehensive information security standards, policies, procedures and guidelines.
- Act as the primary corporate control point during follow-up on significant information security incidents, oversee development of response plans and provide timely update reporting.
- Advise the management team on risk issues that are related to information security and recommend actions in support of the company's wider risk management programs.
- Collaborate within the organizational network to ensure information security risks in both ongoing and planned operations are properly considered and that all compliance matters are being adhered to as required.
- Monitor information security trends and evolving technologies and keep senior management informed about related information security issues and implications for the company.
- Understand potential and emerging information security threats, vulnerabilities, and control techniques and communicate this information to appropriate team members throughout the Company on a timely basis.
- Conduct regular and ongoing monitoring of and reporting on company-wide compliance with information security standards and policies.

Qualifications
- 10+ years of progressive leadership experience in computing and information security, including experience with internet technology and security issues.
- BA, BS or Masters Degree in a computer science or information systems related discipline required. Masters in Business Administration a plus.
- Experience with information system disaster recovery planning and testing, auditing, risk analysis, business system resumption planning, and contingency planning.
- Business system continuity planning, auditing, and risk management experience as it relates to information security.
- Excellent written and verbal communication skills; interpersonal collaborative skills; and the ability to communicate security and risk-related concepts to technical and non-technical audiences.
- Must be an intelligent, articulate, consensus building, and persuasive leader who can serve as an effective member of the senior management team and communicate information security-related concepts to a broad range of technical and non-technical team members at all levels of the organization.
- Information Security certifications such as the Certified Information Systems Security Professional Certification (CISSP) or Certified Information Security Manager Certification (CISM) is required, (CISSP is highly preferred).

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

#LI-CB]]>Sat, 04 May 2013 03:00:00 GMThttp://jobs.pearson.com/job/New-York-Chief-Information-Security-Officer-%28CISO%29-Job-NY/2467836/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/New-York-Chief-Information-Security-Officer-%28CISO%29-Job-NY/2467836/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 2013-17164

# of Positions: 1
Posted Date: 5/1/2013
Job Location: US-MA-Boston
Position Type: Temporary Full Time
Category: Production Operations

Overview

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

Responsibilities

The TEMP Assistant Buyer will work in the manufacturing department and be responsible for processing print and bind purchase orders for reprints. Tasks include cutting POs, monitoring schedules, vendor communications, updating the database, clearing invoices and tasks as assigned.

Qualifications

REQUIRED KNOWLEDGE AND EXPERIENCE
- 1-2 years of operations experience, preferred. Preferably in a print manufacturing environment.
- The position requires the ability to handle multiple tasks simultaneously and to work independently and efficiently in a fast-paced environment.
- Good communication skills and experience with Microsoft Office and online web environments.

PRIMARY RESPONSIBILITIES
- Processing purchase orders
- Daily monitoring of schedule
- Daily updating of database
- Clearing invoices
- Perform tasks as assigned

This is a temporary non-benefit eligible position. This position will pay between $15-$16/hour based on experience. Relocation is not available for this position]]>Wed, 01 May 2013 00:00:00 GMThttp://jobs.pearson.com/job/Boston-Assistant-Buyer-Job-MA-02108/2575884/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.pearson.com/job/Boston-Assistant-Buyer-Job-MA-02108/2575884/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS